I installed on my daughters 2019 qx50 and it works great. The video link included with the shipment helped tremendously. It probably took me a couple hours to install and it has worked great ever since.
II am really pleased with this camera and the way it functions. The installation was great and well done. This is the 4th UNAVI camera I have had installed by the shop in Tustin. I highly recommend the shop as well as the camera.
Hi David,
Thank you for your continued support and recommendation. We’re glad to hear you’re pleased with the camera and installation. Please reach out if you ever need any assistance.
- Unavi Customer Service Team
Amazing customer service! The Unavi team was fast to respond and very informative! 5 star service and products!
Hello Larry,
Thank you for your feedback. We’re glad to hear that our team was able to assist you promptly and provide the information you needed. We truly appreciate your support and look forward to serving you again. Have a great day!
- Unavi Customer Service Team
Install was not bad. It worked fine the first day. Now it will not stay linked to my phone. I have emailed customer support hopefully they can rectify.
Problem solved thank you great customer support. But I had to spend 3 hours updating the hardware. If it came plug and play that would be awesome.
Hello Tiffany
Thank you for your feedback. We’re sorry to hear about the issue with your connection. Our tech support team will be reaching out to assist you — we just wish you had allowed us to help, it's probably a setting that need adjusting. We’ll do our best to get this resolved quickly for you.
— UNAVI Customer Service Team
[Sale] Apple CarPlay for 2014-2021 Jeep Cherokee | Wireless & Wired | CarPlay & Android Auto Upgrade Module / Adapter
Hello Herve,
Thank you we appreciate your review, have a great day!
- Unavi Customer Service Team
I ordered my wireless Apple CarPlay upgrade from Unavi USA, and it came with clear DIY instructions so I was able to install it myself. Everything works flawlessly, I kept all my original vehicle features, and it looks factory-installed. Their customer support was amazing — quick, friendly, and super helpful. Highly recommend!
Hello Nelson,
Thank you for your great review! We’re glad to hear your DIY install went smoothly and that everything is working perfectly. We appreciate your kind words about our support and your recommendation!
— UNAVI Customer Service Team
I had the UNAVI CarPlay system and a backup camera installed in my 2011 Mercedes C300 with the COMAND screen, and it delivers every CarPlay feature I wanted. The interface is smooth, responsive, and integrates perfectly with my car. Their customer service was exceptional—they walked both me and my installer through the troubleshooting process step-by-step until everything worked flawlessly. I’m glad I chose UNAVI over other similar products available internationally—having US-based support made a big difference, and they were always prompt in responding to my questions. My only minor gripes are that making or receiving calls is a bit clunky since it has to be done through the factory Bluetooth alongside CarPlay, and that it doesn’t magically make the screen a touchscreen—the COMAND knob still needs to be used for navigation. Both are small trade-offs for how well everything else works. Highly recommend!
Hello, thank you for your review! We’re happy to hear you’re enjoying your CarPlay system and backup camera, and that our team was able to help you get everything working smoothly. We appreciate your support!
— UNAVI Customer Service Team
The apple car play works, hard to navigate between the screens and very difficult to go from apple car play to the car media such as satellite radio
Hello, thank you for your feedback. We understand your concerns about navigating between screens and switching to your vehicle’s media. Our tech support team will be reaching out to assist you and help make the process easier.
— UNAVI Customer Service Team
I typically buy all my electronics from best buy. I did 2 other older cars with their carplay and installation. Well they did not offer it for the rdx!!! So I did an AI google search and I found unavi. I did not have too many choices. Local shops were charging closer to 1000. I had a friend who is an auto tech install it for 100.and it works great!!! Great product and great service and made in America!!!!
Hello Joseph,
Thank you for choosing UNAVI for your RDX and sharing your experience. We’re glad the install went smoothly and the system is performing well. We appreciate your feedback it really helps us improve what we offer to our valued customers. Please let us know if you need anything further.
- Unavi Customer Service Team
Works perfectly , even in CarPlay mode the backup camera switch on. The only little downside is when I start the car it automatically go on CarPlay mode, and I don’t see the temperature settings, so I have to switch off CarPlay mode.
Hello Olivier,
Thanks for the feedback! Glad to hear everything's working well, including the backup camera. We appreciate the note about the CarPlay startup—will share it with the team. Please let us know if you need anything.
- Unavi Customer Service Team
Installed it in my 2007 S600 Mercedes that I have had since new and it is perfect just like the wireless CarPlay in my Infiniti. I am more than satisfied it’s worth twice the price to me.
Hello James,
Thank you! We're so glad to hear it's working perfectly in your S600 and that you're happy with it. Really appreciate the kind words!
Please let us know if you need anything at all.
- Unavi Customer Service Team
When it works, it works well. However, It is constantly disconnecting from Bluetooth. Is there perhaps a firmware update?
Hello Alberto,
Thank you for letting us know about the Bluetooth dropping out. We’re sorry it’s causing trouble. We’ll get our tech support team on it and someone will be in touch soon to help fix it. Thanks for your patience.
- Unavi Customer Service
5 🌟
Thank you! We're happy it's meeting your expectations—excited to hear your wife's Volvo is next in line. Really appreciate the 5-star review!
Please let us know if you need anything, we are here to help.
- Unavi Customer Service Team
Very good experience, now I installed in my Lexus RX 350 2019 and it works nicely with Android and iPhone, if you're are looking for unit aftermarket these units are the best
Hi Jorge,
Thank you! We’re glad to hear the system is working great in your 2019 RX 350 with both Android and iPhone. Really appreciate your business—enjoy every drive! Please let us know if you ever need any assistance.
- Unavi Customer Service Team
The Apple CarPlay is a fantastic upgrade for our 2019 Armanda. This was about the only thing missing on our Platinum edition. The product works as described and the installation was seemless. We used Sound Expressions in Mesa. David did a great job with the installation. He was very knowledgeable with the kit and proffessional. He even took the time to run us through a tutorial. Could'nt be happier! THANKS
Hello Lansing,
Thank you for your review! We're so glad CarPlay is working out for your 2019 Armada. Big shoutout to David at Sound Expressions for taking great care of you—enjoy the upgrade and safe travels! Please let us know if you ever need any assistance.
- Unavi Customer Service Team
Nice addition to 2015 pathfinder . Did the install myself with no major issue . Seamless transition between Apple CarPlay and stock system . The one thing I wish it had is to be able to use the center knob to brows between screen similar to stock screens other than that this is an awesome unit
Hi Abokora,
Thank you! Glad to hear the install went smoothly and you're enjoying the seamless switch between CarPlay and the stock system. Great feedback on the center knob—we’ll keep that in mind. If you need anything further don't hesitate to contact us.
- Unavi Customer Service Team
This was a 5 Star experience all the way around. The delivery, installation and system has been the great!
Hi Derrick,
Thank you so much! We're glad to hear you had a 5-star experience from start to finish. Enjoy the system, and we truly appreciate your support!
- Unavi Customer Service Team
I have to be honest with you I have NEVER been more satisfied with any company. Since I have received my unit they have been with me every step of the way. Any timebI had a question or an issue they responded immediately and solved the issue. I can recommend them 100%
Hello Al,
Thank you so much for your kind words! We're truly grateful for your support and glad we could be there for you every step of the way. It means a lot to our team!
Regards,
- Unavi Customer Service Team
I was shock when I found out that my 2020 Pathfinder didn’t have CarPlay and could be added. Until I found y’all and wham! There it is right on my dash.
It works great, looks great and I’m a happy man.
Thanks y’all.
Hello Jimmie,
Thank you! We're so happy we could bring CarPlay to your Pathfinder and make your driving experience better. Enjoy the upgrade! Please let us know if you ever need anything.
- Unavi Customer Service Team
Hello,
I'm having a problem with my purchase. I haven't received the package, and unfortunately, I can't create a USPS account because I live abroad.
Here is my tracking number. May I ask you to contact USPS and see what the reason is for this delay?
Thank you in advance,
Hello Raul,
Thank you for reaching out to us. Our team has contacted you directly to assist with resolving the delivery issue. We appreciate your patience and are working to get this resolved as quickly as possible.
Regards,
Unavi Customer Service
The product installed well and works seamlessly with the standard Mercedes controls. The driving experience with CarPlay integrated is so much better. Thank you!
Thank you! We’re glad the install went smoothly and that CarPlay is enhancing your C300 experience. Appreciate your feedback!
- Unavi Customer Service Team
I recently installed the Apple CarPlay & Android Auto upgrade module in my 2012 BMW X3, and I couldn't be happier with the results. The module brought my older iDrive system up to modern standards with both wireless and wired CarPlay. The interface is clean, responsive, and integrates perfectly with the factory controls.
What really stood out to me, though, was the level of customer support. I ran into a few hiccups during installation, and the support team spent two full days troubleshooting with me, offering step-by-step live assistance throughout the process. They were patient, knowledgeable, and clearly committed to making sure everything worked perfectly.
If you're looking to modernize your BMW's infotainment system, this is hands down one of the best upgrades you can make—and the customer service is top-notch.
Highly recommended!
Hi Caleb,
Thank you so much for the thoughtful review! We're glad the upgrade brought new life to your X3 and that our support team could be there every step of the way. Your recommendation means a lot! Please let us know if you ever need assistance.
- Unavi Customer Service Team
My best interest very satisfied
Hello Mike,
Thank you! We're so glad to hear you're satisfied—it means a lot to us!
- Unavi Customer Service Team
Once i was told to use the C-class video my installation was off to the races. I had a hiccup in setting the dip switches (check them), also getting the bayonet connector to fully seat on the back of the radio unit took some effort. Once installed the system works great. I wish the touchpad would be enabled but i have gotten used to using the wheel to get around.
Hi Michael,
Thank you for sharing your experience! We're glad everything came together in the end and that the system’s working great. Appreciate your patience and feedback! Please let us know if you need any further support.
- Unavi Customer Service Team
Excellent product and service.
Hello Zoran,
Thank you! We're so glad you're happy with both the product and our service—it means a lot!
Unavi Customer Service Team