CarPlay Troubleshooting RSS

Please run this update only if required by UNAVI engineer. Applicable for all Audi SKUs except ZSTAWAU07P & ZSTAWAU16C How to check the version information. 1. Press on Exit from the Android Auto or CarPlay App page. 2. Select Setup 3. Scroll down to System Version 4. Check the MCU Version 5. Share this screen with the UNAVI engineer to determine if an update is required.   How to update MCU version 1. Download the MCU update file https://drive.google.com/file/d/1z6uLa8Bb4ojp2NA_2wETkn07hzAn4PE0/view?usp=sharing 2. Format an empty USB flash drive that is FAT32 format. Place the .bin file on an empty USB flash drive. 3. Insert...

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It is commonly reported that the Lexus joystick is really sensitive. Even in OEM, the joystick is difficult to use. When using Android Auto or Apple CarPlay, the joystick moves all over the place. We've determined that there are two settings for you to adjust to make the joystick much more easier to use: Adjust the Force Feedback Setting 1. Access Setup on the Lexus side 2. Select General 3. Scroll down until you find Feedback Force 4. Adjust the Feedback Force setting towards the left to the lowest setting 5. Press back and return to the Home screen   Change Controller...

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If this is your first time connecting your iPhone to the UNAVI CarPlay, follow these steps to ensure a successful connection: 1. After starting your car, connect your iPhone to the CarPlay system's USB cable. Inquire with your installer on the location of this USB cable. Usually, the USB cable will be located inside the armrest compartment, inside the glove box compartment, or below the glove compartment. Ensure you are using the original Apple Lightning Cable. 2. After connecting your phone, you will see a few things happen. Your iPhone will begin charging and the screen will change to the...

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Applicable for all UNAVI CarPlay for Audi, BMW, Lexus, MINI, Volkswagen, Volvo If you need to pair your iPhone again, it is ideal to start from scratch and ensure all connections to wireless Apple CarPlay are deleted. Here are two procedures to follow to successfully delete all wireless Apple CarPlay connections: PROCEDURE 1: Delete all paired iPhones on the Apple CarPlay system 1. From the main menu of the Apple CarPlay screen, select EXIT or the car icon. 2. On the UNAVI main menu, select the CarPlay icon. 3. In the CarPlay sub menu, select BT Reset. 4. Confirm the...

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If your iPhone is not connecting to CarPlay, there are a few ways to troubleshoot this issue: 1. Check the USB cable. You must use the genuine Apple Lightning Cable to connect your iPhone to our USB port. Aftermarket USB cables may work sometimes, but some are meant for charging only. 2. Check if Siri is enabled on your iPhone. If Siri is not enabled, the CarPlay option will not be available on your phone. Got to Settings > Siri & Search > and turn on Press Side Button for Siri. 3. Disable CarPlay Restrictions. Go to Settings > Screen...

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