Why supply the replacement CUE screen?
Cadillac User Experience
Problems we will come across frequently - CUE screen issue
CUE is Cadillac’s latest infotainment system and it stands for “Cadillac User Experience”.
It is found in 2013 to 2020 Cadillac models such as Escalade, CTS, and SRX just to name a few. Users can control the CUE infotainment system by interacting with the touch screen and touch buttons. The CUE allows users to access various functions such as the entertainment audio, climate controls, vehicle settings and status.
CUE screen defectives
There have been an increasing number of reports by users experiencing issues with the CUE touch screen. Users have reported that their screens become unresponsive, crack, delaminate, or stop working all together. Cadillac dealerships may charge between $1,600 ~ $1,800 to repair or replace the screen but it is not guaranteed to prevent the same issue from happening again.
CUE Screen Retrofit
- Cadillac Nonhyun Dealership, Seoul, S. Korea
- Cadillac Seocho Service Center, Seoul, S. Korea
- Cadillac Sungsu Service Center, Seoul, S. Korea
These Cadillac locations have dealt with these problematic CUE screens since 2020 and have since come up with their own solution to addressing the problem with a high success rate! UNAVI’s verified and advanced CUE screens are imported direct from our factory in Korea.
(Disclaimer: UNAVI’s CUE screens are not OEM and are not affiliated with GM and Cadillac Korea – GM Asia Pacific Regional Headquarters Ltd.)
- OEM-Integrated bezel
- 3-year warranty
- Trim removal tools
- Apple CarPlay & Android Auto system (for available models only)
- Lifetime Warranty Upgrade
- 2013-2016 Cadillac SRX
- 2013-2019 Cadillac ATS/ATS-V
- 2013-2019 Cadillac XTS
- 2014-2016 Cadillac ELR
- 2014-2019 Cadillac CTS/CTS-V
- 2015-2020 Cadillac Escalade/ESV/EXT