Customer Reviews

like to do business with UNAVI

What a difference a day makes using my newly installed CarPlay. It appears that even the camera when going in reverse provides even better clarity.
The ease of using CarPlay makes answering text messsges or phone calls so much easier and safer. Customizing my apps in terms of what I want to see and use regularly is another home run. Thank you Unavi.. I’m thinking of adding CarPlay to my z4 now..

Works well with my original radio and I love it

The staff were very responsive, supportive, and accommodating! My Android Auto now works great in my 2016 Mercedes. Should have done this a while ago. I highly recommend adding their product to your car if you don't have the ability to run Apple Car Play or Android Auto in your automobile! They also moved the back-up USB cable inside my storage cabinet verses displaying it on the outside.

Customer service was Excellent! Spoke with two customer service representatives and both were very helpful, especially Pedro whom went above and beyond to help me with my purchase! Product was delivered within two days and just as advertised. I will definitely recommend this company.

Received the unit today and installed following YouTube video. Detailed step by step guidance specific to my vehicle model.

One area that threw me off was the video had and aux cable and module that is no longer required because you can use Bluetooth.

Total installation took about 2 hours. I did have plastic pry tools and star bit available prior to installation. These were nice to prevent any issues.

Overall, if you have any hands on capability, this is definitely achievable. Don’t be overwhelmed on this model vehicle. It is only 6 screws. The entire console snaps out. When reinstalling,make sure the upper right cable is out of the way and the vents slide back into position.

Factory feel and a huge upgrade to this vehicle.

Works as advertised. Put on my 2015 Cadillac Escalade. Had it installed at a local radio shop. The installer only took an hour and showed me how smoothly it went in. As soon as we turned it on it bluetoothed to my iPhone and worked perfectly. I’m thrilled. Great product…I definitely recommend.

Concentrate on completing the installation correctly. Works well.

I purchased the UNAVI system with installation for my 2014 Infiniti QX60 and I could not be happier. Makes the road trips with my kids so much more enjoyable. The hands free CarPlay system is a life saver.

Why my Lexus GS 350 did not come with CarPlay is beyond me. Either way, now I have it thanks to UNAVI. It took a couple of calls with the support team to get everything set up. They were great and very patient. Now it’s working flawlessly and I feel like I’m finally back in the 21st-century.

Highly recommend!

Honestly, if you got the money and want the upgrade that badly but want to keep your stock look then this is the upgrade for you.
Is it in my opinion overpriced for what it provides? Yes.
Does it do exactly as it describes? Yes
Is it a super easy install? Yes
It took me maybe an hour and 15 minutes to do the tear down/install/rebuild of my dash and radio.

I’ll be honest, If there was a way we could use some form of streaming platform while in park or just driving so we can occasionally glance while on a long drive such as YouTube, Netflix, Hulu, Etc. then I’d give this a higher rating. That is at no fault of this company though. There are rules and regulations and the CarPlay functionality is to lessen the distracted drivers.

Anyways my whole point of saying all of this is that I’ve had my board installed for about a week now and love it so far. Wasn’t super happy to pay the price that this costs but I also wasn’t happy to find out that I didn’t have CarPlay capabilities on a car that is only 7 years old.

I-knob is working well as I expected. All buttons/functions (map + camera, rotating, back button ect.) are working excellent. I had to learn and get used to a bit to the operation (2s clicking of back button) but now everything is FINE. Fully recommend this ad-on. It significantly improves the work of Android Auto (Infiniti QX50 2019)

I installed the UNAVi Android Auto system in my 2019 Infiniti QX50 by myself, and it wasn't complicated.
The installation instructions were very clear and intuitive. I only had a small issue with the factory-installed Telematic system, which was mounted on the rail where the Unavi system needed to be placed. I repositioned the Telematic system, placing it behind the lower panel and the rail.
All connectors fit perfectly, the cable quality is excellent, and the kit includes noise-dampening foam. The video tutorial is slightly outdated, so I recommend using the illustrated manual.
Don’t worry about the single free cable from the speaker USB wire—it all works correctly. The speakers and microphone function properly. The system connects both via cable and wirelessly.
As for connecting the i-knob, it’s a very intuitive and straightforward process. Control using the knob is accurate and intuitive, with full functionality.
Just remember not to be connected to your home Wi-Fi, as this could cause issues with wireless connection. Tested with a Samsung Galaxy S23+, Android 14.
I'm happy and proud with my Infiniti QX50 and modern AA system :) Thank you UNAVi. I recommend this tool to everyone who wants to upgrade factory system.

Love it! It brought new life to my aging infotainment unit, and works flawlessly, like OEM :)

Great work thank you

I bought the upgrade module and touch screen replacement kit for my 2016 Cadillac SRX. The car is "new" to me, but lacking Android Auto and had a non-responsive spot in the CUE touch screen. So I read about a lot of options online and the UNAVI solution appeared to have the best integration options without losing any of the factory features. I installed both myself. The whole process took me about an afternoon. The screen is pretty good quality, but the gasket is clearly not as nice as the OEM seal. It does work great and it is a totally acceptable replacement to the factory screen. So perfect marks. The module upgrade is a great kit. All of the connections mate up perfectly with the factory harnesses and provide extra play in the cables for easier relocation. This 2016 SRX application is a SUPER TIGHT FIT and I was only able to squeeze the module through the holes behind the main unit given the cable length provided. For this application it would be awesome to have longer cables so we could mount the module behind the glove box. Otherwise, everything did plug in perfectly and functionality was perfect. The only functional "glitch" is that bluetooth connectivity takes some troubleshooting. This is mostly because my devices have many bluetooth connections. It works best when you turn off all bluetooth connections to your phone while getting this unit up and running. After that, everything is working flawlessly. This upgrade really makes the vehicle feel more modern and it is so much nicer to operate. One other feature that would be very nice is if you made a harness so that we could bypass and remove the factory CD player. There is no use for this brick other than to leave speaker functionality intact. If we could remove the CD player, there is tons of room to install the module and it would have been a 30 minute job to install the whole thing!!! Nice work, UNAVI.

Installed it myself in my 2013 JX35. Was not difficult, although I seem to be missing a cable. My car has the factory AV jacks in the arm rest, so according to the video instructions, there should have been a G-AUX Cable that has connects to the back of the factory radio. This cable allows music like spotify to play through the factory speakers while in Carplay. The cable that came with my unit, did not plug into the back of the radio, only into the carplay unit. Everything works, but I cant play music through carplay. I will be contacting support to get this cable.

EXCELLENT CUSTOMER SERVICE, GREAT PRODUCT QUALITY

It was an easy installation, it was harder to get the Bluetooth connected than anything else. It works great and it makes easy transition from your phone to the vehicle. It is a shame that Cadillac did not have Apple CarPlay as standard option. I still have the option to maintain my normal controls and it allows me the option to keep the car as a stick options which I love. GREAT PRODUCT!! Would highly recommend. The install video might need some clarification but other than that it’s a great product!

I purchased this kit for my 2015 QX 80. I previously drove a 2007 Lexus GX 470 which I had to also upgrade the radio for Apple Play as well so I have been through a few iterations of kits. The install was easy enough, handed the box to my husband and he did it with zero issues. The set up was fairly straightforward to connect my phone, and it now automatically connects when I get in the truck. My only gripe is switching back to the truck system when adjusting the heat or using the other systems. Not a deal breaker but it would be cool not to toggle between systems.

Great product! I was initially skeptical because I thought parts were missing but, I found out that the system was updated to no longer need those parts and was able to get it completely installed. I found the installation video pretty bad. I was a professional installer for many years and in this particular installation they were tucking the module behind a carpet was a disappointing. I ended up finding space under the driver's side dashboard and installing a mount to install the module. That way, there is airflow for the module itself and it's easy to get to for service if I needed to service it.
Overall, I am very impressed with the integration into my OEM system. It feels as though it was always that way. I haven't had any technical issues after a week so, I'm hoping it stays that way! If anything out of the ordinary happens, I'll make sure I update here!
5 Stars to the Korean tech support team also. They answered me when the regular tech support didn't I commend them for helping me figure out that certain parts were no longer needed and I could proceed with my installation!

I didn’t want to replace the factory radio with another one that would require an adapter and change the original factory look. This was a great solution for my Nissan Pathfinder. Installation using YouTube videos for guidance made it easy. I now have CarPlay and Android Auto working flawlessly. I can use the GPS from my phone rather than the one built into the car which isn’t as good. Happy and satisfied with this purchase.

Just wanted to thank you! I am really impressed with your product and customer support! I put this in myself and was amazed how easy it was to install into my Range Rover HSE by simply following the video. Keep doing what you all are doing and will be enjoying my new Apple CarPlay!

Seems to be working well. This will be my third unit, Infiniti, Audi, now Mercedes. Some Bluetooth issues which I attribute to the Mercedes having an issue.

I had an issue with my car stereo 2 years after I bought it. Basically, the audio started skipping instead of playing properly. I messaged the team and I found them very responsive. Originally, they suggested the wrong fix but together we got it figured out and they refunded me some of the money for the additional part. I appreciate actually being able to connect with someone who solves my problem and doesn't give me the run around.