Customer Reviews

I was very excited about this purchase because it described itself as everything I wanted. However after my experience, the only good thing is they got it here when they said they would and in good shape.

I am usually capable of adding accessories to my vehicle, but this was a total nightmare.

When I couldn't finish the install, I reached out to their support team multiple times for help. The most disappointing part is that I received absolutely no response or acknowledgment from the company whatsoever. It’s a shame, and I really wish I'd spent my money elsewhere.

I recently had an older module installed back in 2022 with all the Apple updates. there seemed to be some issues that were starting to develop so I reached out to one of the Customer Service personnel and and they informed me that was a upgraded version luckily for me I did listen and purchased the new unit
This unit works great so many improvements. I can’t list them. The quality of the sound the display the functionality all of it is just snapping across the screen. It works great. I must say other than my car. This is one of my more intelligent purchases
Thank you, Jimmy and the rest of the staff for your patience and professionalism. I will truly be recommending this unit to everyone that will listen.

Installed for about two weeks now, and seems to work as stated. Video quality is good. I wish the front camera had an adjustable mount like the discontinued GX300. I was not able to mount it where I wanted it to be. Other than that, it’s a good camera for the price, and that’s why I didn’t give it a five.

Installation was great. After install the support educating me on usage was superb. Could not have had better service.

Having had an aftermarket wired and wireless car play in my previous vehicle I was expecting a similar experience. Unfortunately this unit is not wired as advertised, it only works with Bluetooth on which can be a clunky in connecting and can cut out at times. I am not sure why they sell the usb add when all it does is charge, I could have kept my factory console USB.

The equipment is working perfectly and the installation was done professionally. Customer service was awesome and included instructions on how to use the system. One of the best experience I've had in ordering, delivery, and installation in a long time.

I love it, easy to install by my self, and works perfectly.

This product is great when it is working. We struggled with it at first. Then it worked great for 9 months and now we are back to a black screen all together although the back up camera finally works all the time.Unavi has responded immediately to all issues which is why they get 4 stars!!!Aftermarket’s are difficult and none have been smooth but when this works I love it and when it doesn’t well . . .

👍

Great product. Excellent customer service support. Updated my RLX with this module. Who needs Acuralink when you have this.

I had my Unavi CarPlay unit installed in my 2017 Mini Cooper S by Audio Excellence in Winter Springs, Florida and they were great, super friendly and knowledgeable as well as professional and prompt. Dropped my car off at their facility at around 9:30 am and by 2:00 pm they had contacted me to let me know everything was done. They did a great job and make sure I had easy access to the USB connector for my phone. Great work by Unavi and great work by Audio Excellence. I'm glad they've teamed up together.

I love my Mini Cooper S but mine just happened to have been manufactured a year before Mini included CarPlay in their cars, so when I came upon Unavi, I wasn't expecting a very native experience, at least not like the type of experience in a rental car with built-in CarPlay. I was wonderfully mistaken. Granted, my car doesn't have a touchscreen but the CarPlay functions perfectly fine with my iDrive controller and switching from CarPlay to the Mini's own Infotainment system just requires a long push of the Menu button. Apps function natively and seamlessly in both wired and wireless connections and Unavi's customer service was able to assist me via text messages in getting the unit updated to the latest OS to work even better. Depending on the car you have, there may be some very minor inconveniences you may encounter when trying to use Siri or voice commands or other functions that would ordinarily work properly in a native CarPlay system but again, VERY MINOR compared to the functionality and ease of use this product affords. The unit also comes with an easily accessible menu of options (the Home App on CarPlay) which contains even more functions at your disposal. Installation was performed at one of their authorized installers here in Orlando (which was very reasonably priced and easy to book right off this website, HUGE plus) and about one week in I have to admit the entire experience has been phenomenal. I highly recommend not just this product but this company.

Bought the unit July of 2023 because I needed CarPlay on this car to make it more convenient for my daughter to navigate using her iPhone.
More than 2 years now and it’s still working great!
A little annoying sometimes to switch between the factory screen to CarPlay at first but you’ll get the hang of it.
Great product!

Between customer service and technical support you can’t go wrong . Thank you so much !

CarPlay Special Install fee* by Unavi Pro Installer

Speedy delivery
Fast preparation
Quick response

I researched adding Car Play to my 2016 Acura TLX when Acura discontinued AcuraLink. Most of the add on units where from overseas companies and were not completely plug and play. Unavi was in the states and looked to be easy to install and came with a money back guarantee. I was able to complete a DIY installation in less than 3 hours. The unit works flawlessly and I am very well pleased with it. Highly recommend.

Very good and fast Service!👍👍

Brian did a fantastic job. He was on time and left my car spotless. He left no installation marks. It only took an hour! When he was done, he explained the system in detail. I am very satisfied. I wish I had another car to do it again.

Very satisfied with product. Saved me from buying a new car. Installer was very professional. Well worth the overall cost.

Great product and timely supportive team.

I was so disappointed when I bought a car only to realize that it doesn’t have Apple car play. I almost returned the car because of it. Then I discovered unavi through researching alternatives and it had great reviews. So I took the plunge and ordered. It did not disappoint. It works great! The only reason I’m giving it 4 stars is because for a while I couldn’t get Siri to read my text messages through unavi loud enough to where I can hear them.

Soo good

I did a search looking for the system that most closely resembles the original factory equipment and experience for CarPlay for my 2012 Audi Q5. ChatGPT mentioned that this product was slightly more expensive but much more like the original CarPlay experience you expect which is exactly what I wanted. I ordered what I thought was the right version, however, the company emailed me back immediately wanting to confirm which model I needed based upon my car’s software version, which turned out to be the same one I ordered anyway, but the fact that they reached out to confirm is great. I installed it myself using their instructions and it worked just like any other Apple product, you turn it on and it just works. Very, very satisfied, thank you for making a great product.

Purchased for my 2015 QX50. I've never done anything similar before, so it took me about 3 hours to install but I did fine, which proves almost anyone can. Video instructions were very helpful and was the reason I chose Unavi and not any other system. 3d day testing the system and so far, everything works great.
Few recommendations to Unavy team:
1) add video how to push the cables through down to passenger side - **** it took me a while to figure out how to do it
2) in video instruction make it more clear that you need to push the USB cable through down to the system - was not clear when it suddenly appeared and on video it looked slightly different than the one I got
3) as world is moving to USB-C it would be nice if there were options between USB and USB-C cord (or both if possible) - cord from my phone is USB-C on both ends and now I need to find if some adapter or another cord that will plug in USB port for Unavi system
4) the USB cable was short so the only place I could find for it was to hide it in the ash tray - I don't smoke and don't care, but others might
5) include that orange panel remover tool in the kit - it's a cheap piece of plastic and not sure why wasn't included in the kit