VEHICLE MANUFACTURER
TIER #1
CERTIFIED VENDOR
BY INFINITI / NISSAN KOREA
NAVIGATION & CARPLAY SERVICE
WHY CHOOSE UNAVI?
CERTIFIED TIER 1 VENDOR
We are a Nissan/Infiniti Korea Tier-1 certified manufacturer & vendor(CarPlay and navigation etc), not only a wholesaler or retailer.
STANDARD 2-YEAR WARRANTY
We offer standard 2-year warranty on our Unavi products.We stand by our product and offer double the industry’s average warranty period.
LOCAL TRUSTED SINCE 2009
We have U.S. based support for customer and technical needs. All orders ship out from California office via UPS and USPS.
EXPERTISE TECH SUPPORT
Our technicians are here standing by to assist with any technical difficulties customers or installers may encounter.
(Toll-free. 8:00am to 4:30pm PST)
PLUG-N-PLAY SOLUTIONS
Our product solutions are plug-and-play. No alterations or modifications are made, which maintains the OEM-factory warranty of the vehicle.
HIGH QUALITY AND REASONABLE PRICE
Quality is held to the highest standard and it is our company's mission to provide high-grade, premium solutions at reasonable price.
WE HAVE NATIONWIDE SKILLFUL INSTALLATION PARTNERS
You can get it professionally installed or DIY.
For professional installation, you can visit any car audio/car electronics shops in your area.
We also have Pro Shops and a list of verified installers on our website.
No Need to Waste Your Time and Money! Buy Real Local Service and Trust!
ANYTIME, you could buy cheaper CarPlay/Android Auto retrofit products from the largest online stores than Unavi.
However, the biggest issue with these cheap products is their quality or A/S is poor because of almost shipping from China. At the very worst, you can never take to refund or exchange despite defective issue.
They are too far away from you. Even at this moment, so many customers who made the wrong choice are fall in exhausting and painful.
BE CAREFUL CHEAP ITEMS
Most all online stores and marketplaces are flooded with cheap and low-quality aftermarket Android Auto / Apple CarPlay products that ship from China.
Many customers fall victim to the extremely low and discounted prices offered by these vendors.
To make things worse, many of these customers try DIY installations since many professional shops turn down installation inquiries for these types of low-grade products, knowing that there will be issues associated with them.
Some are lucky. There is a chance that these customers find a friendly vendor, a good discount, and also get good customer service. Sometimes, the installation process goes smoothly and the product doesn’t have any issues.
Truth is, most of the customers that buy online from these vendors end up with bad service and a bad product, leading to writing negative reviews and wasted time.
While these discounted products are attractive due to the low prices, often times, they are defective from the get-go. They have an unstable connection to your smartphone, which leads to freezing, re-booting, or just a dead unit. This is due to bad quality control measures.
Sometimes, the product does work as advertise but after using it for some time, problems may start to come up after a week or a month of using it. To make matters worse, it is sometimes very difficult to get technical and warranty support from the vendor.
DON'T BOTHER WITH FAKE SUPPORT
Vendors from China are known to simply throw in a single sheet of paper with instructions that aren’t even in English or written in poor English.
There is no real troubleshooting offered for simple issues and problems.
The reality is that these vendors have never been on the front lines. They’ve never been to an American install shop to witness the process that installers go through to ensure a successful installation. They are not here to really see the problems US customers encounter with their products. Their return policies are so limited so getting a refund or exchange is very unlikely.
WHY CHOOSE UNAVI?
OFFICIAL TIER 1 SUPPLIER OF INFINITI & NISSAN KOREA
As the Official Tier 1 Supplier of Infiniti/Nissan Korea CarPlay and Navigation Systems, we count on highly-stringent quality management procedures that is implemented systematically across all of our processes.
This applies to our production of OEM electronic components. Our standards surpass those of quality control processes found with car manufacturers.
These measures are implemented during several points in Korea and the US: Raw Materials Receiving Inspection – Production Inspection – Export Inspection – US Receiving Inspection – Final Inspection before shipping to consumer.
US LOCAL TRUSTED SINCE 2009
Orders are shipped out using UPS and USPS out of Tustin, CA within one to two business days on average.
Customers who purchase from UNAVI would only receive products that have undergone all of these strict quality control measures.
Additionally, customers can expect to receive customer and technical support from our Tustin office, which has been providing customer service and support since 2009.
We are proud to offer a 2-year warranty on our CarPlay products in addition to a free 30-day return policy.
Our products are plug-and-play systems, which are easy to install for any car stereo specialist.
Furthermore, we have a nationwide installation partners available throughout some of the major US cities that offer discounted installation rates available on our website.
Once the product is installed, its life expectancy is about the same of the vehicle and its systems.
All of these CarPlay systems appear to be the same on the outside, but it is the company behind these products that make a difference.
That is why so many people seek to buy UNAVI products, not just for CarPlay, but for the overall service and experience!
2023 UNAVI Confidence Challenge
30 DAYS
FREE RETURN GUARANTEE
FREE RETURNS Guaranteed within 30 Days, whether you use the product or not.*
* 30 Day Return does not include parts or accessories
* Installation & Removal Cost are not covered
* Valid from date of purchase on UNAVI-USA.com
Let customers speak for us
I just had the Unavi Apple Car Play Module installed today in my 2019 Infiniti QX60 by Audio Excellence in Oviedo, FL. The unit and the installation and training were absolutely flawless. The unit works perfectly and I did not lose any standard functions. Game changer from having to use WAZE on my iPhone in the cup holder. Highly recommend. I almost installed myself but so glad I had the professionals do it.
I installed UNAVI CarPlay a week ago. It streamlines your driving experience by seamlessly integrating your iPhone with your car's system. The installation was challenging and took 4 hours, but once installed, the intuitive controls make navigation, calls, messages, and music effortless to access. Stay connected and entertained while keeping your focus on the road with UNAVI CarPlay. I'll keep watching for further improvements.
Amazing tech support they worked with me through a troubleshoot. I was working over time to deliver vehicle and they worked overtime with me! Great service
Great system. Customer service was excellent. Communication was very timely, usually within minutes. Very little help needed. It’s all in the videos. I installed it in my garage. Following the steps in the video. My only problem: when I am in CarPlay and a phone call comes in, it’s received with no problem. When I hang up the phone, The audio has to be switched back to CarPlay. I’m not sure why it doesn’t stay in CarPlay to begin with. After looking at another Audi review this might require me shutting off the car Bluetooth. I will check with UNAVI support to be sure. I simply go to the phone and change from Bluetooth to CarPlay to put it back. For some reason the audio (music) will have to be put back to CarPlay after you end the call.
Switching between MMI and CarPlay is very easy. It’s nice having all functions (MMI) remain intact. Awesome upgrade for someone looking to upgrade. It’s definitely worth it.
Editing review: I have changed this from a 3 star review to a 4 Star: this company is top notch! They read my 3 star review and reached out regarding the audio trouble within 24 hours. They contacted me by text and we solved the problem within 15-20 min. CarPlay no longer switches / changes audio source after ending phone call. The solution is turning off the aux audio source on MMI and only using Bluetooth source in the Audi MMI. In CarPlay settings select use cars Bluetooth channel under settings. Thank you Jay for the extra effort to put this over the top! The hype is real, you guys stand behind and support your products, excellent service.
I finally have CarPlay on my infi. Works well so far. Pro Installer in Englewood CO, did a great job. Oscar and Jeff took good care during install. Few gaps in functionality as others have noted, especially microphone can not be started from the steering wheel since this is not a stock OEM. Unavi text support very responsive. Hopefully the system will last a long time.
After installation of the UNAVI USA aftermarket Apple CarPlay I got an audio feedback loop which interfered with Spotify, Podcasts and Audible. Pedro actually came to my home. diagnosis and fixed the issue.
I would highly recommend UNAVI USA both for their products and Customer Service.
Great product and even better customer service…looks and feels like factory installed…
This product is nice and easy to use. Installation was done in my QX60 and I love this product
of all the suppliers Ii deal with, UNAVI is the best service and attention to their dealers. Good communication, I have dismissed other suppliers to buy from UNAVI.
My 2015 Macan S has been significantly enhanced with the addition of CarPlay, a feature I had long envied in newer models. This update has reinvigorated my affection for my Macan, which, with merely 42,000 miles on the odometer, was overdue for such an improvement.
Initially, I was skeptical about the upgrade but opted to give it a chance. The prompt and helpful interactions with the Korean technical support team, along with Pedro from Orange County, California—who ultimately performed the installation at my residence in the Los Angeles area—alleviated my concerns.
With CarPlay installed, accessing the Macan's PCM system is still possible, but frankly, it becomes almost unnecessary unless there's a need to adjust specific vehicle settings. Conveniently, the system runs via the AUX port, allowing easy toggling back to the PCM when required.
I'm immensely grateful for this device. It has not only enhanced my driving experience but also brought a new level of enjoyment to my time with my Macan.
Product is working great and I have not had any problems.
I purchased this for my 2014 Lexus LS460 a few months ago and was somewhat satisfied. I then inquired if there was a way to have the cursor only move on one side instead of both sides of my screen. The team had me process a few updates that unfortunately didn't work and caused my device to not function properly. The team then rented a Lexus, tested their updates, and sent me a new module and I'm very satisfied now! They went, in my opinion, above and beyond to make sure I was satisfied and believe me, I truly am!
Love the unit and the functionality. Loads and responds very fast. The DIY was very involved and there were a few things missing from the installation videos. However, tech support has access to many more videos which they will send and they are extremely helpful. I recommend contacting tech support through text messaging. They are very helpful and very responsive. Great product made better by great support.
Installation instructions and video were clear and detailed. Very few tools were needed. Worked as advertised. Thanks.
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