Works as planned excellent customer service

I have long wanted Apple CarPlay in my Infiniti and was pleased after searching the internet there were options to have CarPlay installed aftermarket. After reviewing many different options and providers, I landed with Unavi, and I’m glad I did. The unit was promptly sent (with tracking details), and it was a benefit there were certified installers provided on the Unavi website. I dropped my car off in the morning, and early afternoon I picked it up with CarPlay ready to go. Additionally, the USB connection cable was inconspicuously placed, so everything is hidden away. I’ve been using the CarPlay for 6 months now, and love of every minute of it. There is the occasional issue were the display pops up, but there is no audio coming out; however, after unconnecting / reconnecting the cable the audio will eventually connect. Overall, very pleased with the product!

For such a higher end vehicle, it was bizarrely behind the times when it comes to the stereo and lack of car play! Luckily I found unavi by doing Google searches and purchased this system. It works perfectly and totally transformed the cars system into something you’d expect to see in this year of vehicle!
Unavi customer service is always spot on with questions etc even long after the sale.

After driving 150 miles to the nearest authorized installer, the initial CarPlay unit was discovered bad out of the box. I incurred the expenses of two nights hotel stay while waiting for a reshipment and install of the the reissued unit before returning home. The replacement unit works as expected and I’m pleased with the product.

the staff and tech department were really helpful even on the weekend
thank you so much for all i would by it again from them
thank you