BY INFINITI / NISSAN KOREA
NAVIGATION & CARPLAY SERVICE
WHY CHOOSE UNAVI?
CERTIFIED TIER 1 VENDOR
We are a Nissan/Infiniti Korea Tier-1 certified manufacturer & vendor(CarPlay and navigation etc), not only a wholesaler or retailer.
STANDARD 2-YEAR WARRANTY
We offer standard 2-year warranty on our Unavi products.We stand by our product and offer double the industry’s average warranty period.
LOCAL TRUSTED SINCE 2009
We have U.S. based support for customer and technical needs. All orders ship out from California office via UPS and USPS.
EXPERTISE TECH SUPPORT
Our technicians are here standing by to assist with any technical difficulties customers or installers may encounter.
(Toll-free. 8:00am to 4:30pm PST)
Our product solutions are plug-and-play. No alterations or modifications are made, which maintains the OEM-factory warranty of the vehicle.
HIGH QUALITY AND REASONABLE PRICE
Quality is held to the highest standard and it is our company's mission to provide high-grade, premium solutions at reasonable price.
WE HAVE NATIONWIDE SKILLFUL INSTALLATION PARTNERS
You can get it professionally installed or DIY.
For professional installation, you can visit any car audio/car electronics shops in your area.
We also have Pro Shops and a list of verified installers on our website.
No Need to Waste Your Time and Money! Buy Real Local Service and Trust!
ANYTIME, you could buy cheaper CarPlay/Android Auto retrofit products from the largest online stores than Unavi.
However, the biggest issue with these cheap products is their quality or A/S is poor because of almost shipping from China. At the very worst, you can never take to refund or exchange despite defective issue.
They are too far away from you. Even at this moment, so many customers who made the wrong choice are fall in exhausting and painful.
BE CAREFUL CHEAP ITEMS
Most all online stores and marketplaces are flooded with cheap and low-quality aftermarket Android Auto / Apple CarPlay products that ship from China.
Many customers fall victim to the extremely low and discounted prices offered by these vendors.
To make things worse, many of these customers try DIY installations since many professional shops turn down installation inquiries for these types of low-grade products, knowing that there will be issues associated with them.
Some are lucky. There is a chance that these customers find a friendly vendor, a good discount, and also get good customer service. Sometimes, the installation process goes smoothly and the product doesn’t have any issues. Truth is, most of the customers that buy online from these vendors end up with bad service and a bad product, leading to writing negative reviews and wasted time.
While these discounted products are attractive due to the low prices, often times, they are defective from the get-go. They have an unstable connection to your smartphone, which leads to freezing, re-booting, or just a dead unit. This is due to bad quality control measures.
Sometimes, the product does work as advertise but after using it for some time, problems may start to come up after a week or a month of using it. To make matters worse, it is sometimes very difficult to get technical and warranty support from the vendor.
DON'T BOTHER WITH FAKE SUPPORT
Vendors from China are known to simply throw in a single sheet of paper with instructions that aren’t even in English or written in poor English.
There is no real troubleshooting offered for simple issues and problems.
The reality is that these vendors have never been on the front lines. They’ve never been to an American install shop to witness the process that installers go through to ensure a successful installation. They are not here to really see the problems US customers encounter with their products. Their return policies are so limited so getting a refund or exchange is very unlikely.
WHY CHOOSE UNAVI?
OFFICIAL TIER 1 SUPPLIER OF INFINITI & NISSAN KOREA
As the Official Tier 1 Supplier of Infiniti/Nissan Korea CarPlay and Navigation Systems, we count on highly-stringent quality management procedures that is implemented systematically across all of our processes.
This applies to our production of OEM electronic components. Our standards surpass those of quality control processes found with car manufacturers.
These measures are implemented during several points in Korea and the US: Raw Materials Receiving Inspection – Production Inspection – Export Inspection – US Receiving Inspection – Final Inspection before shipping to consumer.
US LOCAL TRUSTED SINCE 2009
Orders are shipped out using UPS and USPS out of Tustin, CA within one to two business days on average.
Customers who purchase from UNAVI would only receive products that have undergone all of these strict quality control measures.
Additionally, customers can expect to receive customer and technical support from our Tustin office, which has been providing customer service and support since 2009.
We are proud to offer a 2-year warranty on our CarPlay products in addition to a free 30-day return policy.
Our products are plug-and-play systems, which are easy to install for any car stereo specialist.
Furthermore, we have a nationwide installation partners available throughout some of the major US cities that offer discounted installation rates available on our website.
Once the product is installed, its life expectancy is about the same of the vehicle and its systems.
All of these CarPlay systems appear to be the same on the outside, but it is the company behind these products that make a difference.
That is why so many people seek to buy UNAVI products, not just for CarPlay, but for the overall service and experience!
2022 UNAVI Confidence Challenge
FREE RETURN GUARANTEE
FREE RETURNS Guaranteed within 30 Days, whether you use the product or not.*
* 30 Day Return does not include parts or accessories
* Installation & Removal Cost are not covered
* Valid from date of purchase on UNAVI-USA.com
After quick install I was able to bring my 2019 Infiniti QX60 into XXI century! Thanks UNAVI team! I am now able to use CarPlay and all of the native/OEM controls are still working!
Installed unit in QX80 works great. Install was easy on problem was my mistake and tech support point me to where it could be and it was right where they said.
Unavi customer support was very helpful with the order.
Once the unit arrived looking at everything can make it seem overwhelming but reading the instruction manual and watching the install video made installation a snap! There were a few things not included in the video that are captured in the manual so do pay attention to both.
Stock head unit with CarPlay!
Finally received the package, installed over 4 hours only to still have no display at all. Tech support over text has not been good, as I’m often dealing with the Korea support team and texts back are sporadic at best. At this point, wish I never purchased the item.
Unit works exactly as advertised and added car play to my 2018 armada. I installed myself and it was relatively easy. Only issue is with wireless CarPlay dongle where it drops out when it over heats(aka summertime temperatures) but wired version works perfectly
This product is amazing, haven’t had any issues. Highly recommended
This was not the review I was expecting to leave.
First off, company was real awesome with communication to confirm vehicle brand, model, and year, and shipped very quickly.
Installation: I know NOTHING about working on cars or stereos, but I am somewhat technically-inclined so I thought I could do it. Some reviews said it took an hour. Ok, I can do that. Well, first of all, know your vehicle. For my Infiniti, the instructions are found under Nissan Armada. Second, the YouTube video AND the instruction manual are absolute GARBAGE. Can you make that YouTube video ANY faster or less focused on the actual parts being installed?? Also, there’s no audio. ALSO, the garbage manual contains SCREENSHOTS from the garbage video for visual aids. AND important parts were skipped. Not one point in time does it say how/where to install the 3-pin external speaker. AND that crap did not come with adhesive as pictured (the other type of speaker is pictured and installation shown, not the 3-pin one). So I used duct tape. IIWII. I threaded the cable through like it showed with the other one and pushed it to the side hoping it would be addressed later. (It wasn’t, but it turns out the only place to plug it in was on the CarPlay module itself, so I did end up figuring it out.)
Next glaring omission from both instructions: how the hell to get the OEM radio out to install the iPod cable. ????!!!! It was just magically out in both video and manual. So then I find through googling that I might need another tool I don’t have. WTF. I’ll be damned if I was paying someone else money to do this, especially this far in. So, I said eff this, and removed the whole center console panel where the gear shift is to get a better view of the job at hand. This turned out to be a good idea because I found two screws I had lost 2 hours earlier due to weak magnets on drills…maybe also frustration…Anyway, you have to remove the panel with the 12v socket and the USB inputs to get the OEM radio out and the easiest way to do this is by removing the center. Center is way easy to remove, just pry up and unplug it; the panel has some metal clips that are very easy to pry up without an additional tool and without breaking anything. Start at the bottom. Finally was able to remove the OEM and install the iPod cable.
Ok, I’ve made it this far, I’m ready to start plugging everything in and putting it back together, right? So why is there another cable in the box?!? In both instructions, the USB cable for the phone input was magically installed and not mentioned. Come on man. Here’s the lucky part, every single one of these plugs is different, which means, it’s a big matching game, you just have to find the mate to the plug and stick it in there. Everything should be plugged into something, somewhere. It wasn’t too hard to figure out.
So this whole thing took me four hours (couple of anger management breaks), an external device for Google access, a cordless screwdriver, a little common sense and some prayer, but by god if it doesn’t work beautifully, as advertised, and I am elated with my purchase. 10/10 would recommend and buy again despite the shitty instructions!!!
Thank you Pedro and Taylor, it's brilliant
Team at Unavi is fantastic and the product works great.
Works perfectly. Such a huge upgrade I would recommend and install was easy honestly. Don’t buy the other cheap crap on the internet get a unavi only thing is I wish I did this sooner.
Fast shipping and quality install by Total Appearance.
Works as planned excellent customer service
Can’t rate as it hasn’t been installed yet. Installer I found to be trusted could’ve install till 1st of August. Will have an opinion then.
I purchased a Apple CarPlay box for my 2014 Mercedes Benz GL550 wit NTG 4.7. With the installation I ran into a problem. The video of the box was scrolling continuously, probably because my system has the “split view” system which enables the screen in a way that the passenger can watch a movie or video while the driver just sees the basic screen.
These guys, especially Daniel and the programmers bent over backwards to make the system work. After a week or ten days they managed to provide a firmware version that made the system work!
So thank you very much, Daniel and the programmers for the outstanding customer service and your commitment to your customers. I wish every online business would perform like this!
By the way - of course I’m happy with the box, it works as advertised.
If anyone thinks about getting such aa system, take Unavi-usa, they stand behind their products and know what customer service is all about.
I was skeptical and honestly my wife wanted to trade in her 2020 QX 80 because it did not have CarPlay and I was not gonna let that happen so I gave it a shot in this thing is incredible